How to Have a Successful Conversation By Sharon Schweitzer 4 Keys to a Successful Outcome The lion’s share of the work in any conflict conversation is work self-reflection Even when the conversation begins smoothly, Regardless of how well the conversation begins, remain calm and cool. This is where your power lies. #1: [...]
From social media sound-offs and flash news updates, to texts and live streams, our screens tend to attract more of our attention than the offline world. The information age offers incredible opportunities to stay connected and up to date. What happens when our digital devices overtake our real-life interactions? It turns out that there’s a [...]
In an era when everyday communication methods involve GIF keyboards, Snapchat filters, and group messaging, young professionals are poorly trained on verbal telephone conversations. If you fall into this category, consider these 5 guidelines for corporate telephone etiquette.
To dispel this stereotype and strengthen millennial interpersonal skills, avoid these four modern communication mishaps.
Cybersecurity is a serious issue that threatens personal data as well as national security. Implement these four steps to protect yourself from outsiders hacking into your phone.
When we make mistakes in the workplace, it says more about how we fix them than the actual mistake itself. For National Courtesy Month, we are sharing a two-blog series on how to recover from accidents that happen at work.
We all know the saying, “nobody is perfect,” but in the workplace we aim to be. In honor of National Courtesy Month, here are five polite ways to recover from mistakes within the workplace.
10 modern cell phone manners & etiquette tips to use year round
Ever talk to someone who “sounded nice?” What about someone you disliked without ever meeting in person? Our voices carry a tremendous amount of emotion and tonal information that other forms of technology, like email, do not convey. This is great because it leads to fewer misunderstandings – but it can also catch people [...]
