Customer Service Etiquette

English Language Day

By |2024-10-13T10:34:01-05:00October 13th, 2024|'France, Africa, Annual Monthly or Day Observance, Asia, Asian Pacific, avoiding international blunders, book recommendations, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Significance of Food, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Europe, Family time, Festival, gift-giving, Global, Global Celebrations, global competency, Global Etiquette, Global Tipping, Global Traditions, Goals, Gracious Living, Greece, Hosting International Visitors, Houseguest Etiquette, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Toasts, International Travel Tips, Language and Culture, Legends and Myths, Lifestyle, Millennials, Modern Manners, Networking, Observances - Monthly & Daily, October celebrations, Office Culture, Quality time, Relationship Building, Relationships, Self-Awareness, Social Etiquette, South Africa, Strategic Planning, Stress, Technology/Gear, Translation, Travel, Travel Book Recommendations, Travel Etiquette, Traveling Etiquette, TX Business Etiquette, U.S. Holidays, United States, US Observances, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

English Language Day   By Sharon  Schweitzer   The English Project launched the world’s first-ever English Language Day on October 13th in 2009. English Language Day is celebrated to commemorate October 13th, 1362, when Parliament was opened for the first time by a speech in English, instead of French. In the same Parliament, a Statute [...]

South Korea Hangul Day

By |2024-10-09T08:02:03-05:00October 9th, 2024|Annual Monthly or Day Observance, Asia, Asian Pacific, Austin, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, China, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Significance of Food, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Family time, gift-giving, Global, Global Celebrations, global competency, Global Etiquette, Global Tipping, Global Traditions, Goals, Gracious Living, Hong Kong, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Toasts, International Travel Tips, Japan, Korea, Korean Celebrations, Language and Culture, Legends and Myths, Lifestyle, Malaysia, Millennials, Modern Manners, Myanmar, Observances - Monthly & Daily, October celebrations, Office Culture, Philippines, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Etiquette, Social Media, South Korea, Sport Etiquette, Strategic Planning, Technology/Gear, Thailand, Translation, Travel, Travel Book Recommendations, Travel Etiquette, Traveling Etiquette, U.S. Holidays, United States, University Students, US Observances, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

South Korea Hangul Day   By Sharon Schweitzer   South Korea Hangul Day, also known as Korean Alphabet Day, is observed annually on October 9th. It’s a national holiday to commemorate the invention and proclamation of the Korean alphabet, known as Hangul (or Hangeul). It’s also celebrated in North Korea on January 15th as ‘Chosun-gul’ [...]

International Day of Peaceful Communication, World Architecture Day

By |2024-10-07T09:03:10-05:00October 7th, 2024|'France, Annual Monthly or Day Observance, Austin, Australia, Author Reviews and Profiles, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, celebrations, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Europe, Family time, France, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Greece, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Travel Tips, Italy, Language and Culture, Legends and Myths, Lifestyle, Middle East, Millennials, Modern Manners, Muslim Culture and Traditions, Networking, Observances - Monthly & Daily, October celebrations, Quality time, Relationship Building, Relationships, Religious Celebrations, Self-Awareness, Social Etiquette, Social Media, Strategic Planning, Technology/Gear, Travel, Travel Etiquette, Traveling Etiquette, TX Business Etiquette, U.S. Holidays, United States, University Students, US Observances, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

International Day of Peaceful Communication, World Architecture Day   By Sharon Schweitzer   International Day of Peaceful Communication was founded by Ruben M. West in 2019. The day was created to raise awareness of the power of peaceful communication. The celebrations intend to promote peaceful communication as the norm for families and communities as well [...]

National German-American Day

By |2024-10-06T11:01:04-05:00October 6th, 2024|Annual Monthly or Day Observance, Austin, Author Reviews and Profiles, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, celebrations, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Significance of Food, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Europe, Family time, Germany, Global, Global Celebrations, global competency, Global Etiquette, Global Tipping, Global Traditions, Goals, Gracious Living, Guest Blog Posts, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Toasts, International Travel Tips, Language and Culture, Legends and Myths, Lifestyle, Millennials, Modern Manners, Networking, Observances - Monthly & Daily, October celebrations, Quality time, Relationship Building, Relationships, Religious Celebrations, Self-Awareness, Social Etiquette, Social Media, Strategic Planning, Technology/Gear, Travel, Travel Book Recommendations, Travel Etiquette, Traveling Etiquette, U.S. Holidays, United States, US Observances, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

National German-American Day   By Sharon Schweitzer and Polina Anastassieva   This German-U.S. American heritage holiday commemorates the thirteen German-Mennonite families from Krefeld who landed in Philadelphia, Pennsylvania, On October 6th, 1683, these families established the first German settlement in the original thirteen colonies. They named it Germantown. It was during these early years of [...]

National Body Language Day

By |2024-10-04T08:46:21-05:00October 4th, 2024|Annual Monthly or Day Observance, Asia, Asian Pacific, Austin, Author Reviews and Profiles, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, China, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Europe, Family time, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Hong Kong, Hosting International Visitors, Houseguest Etiquette, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Observances, International Protocol, Japan, Korea, Language and Culture, Legends and Myths, Lifestyle, Malaysia, Millennials, Modern Manners, Myanmar, Networking, Observances - Monthly & Daily, October celebrations, Office Culture, Philippines, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Etiquette, South Korea, Strategic Planning, Thailand, TX Business Etiquette, U.S. Holidays, United States, US Observances, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

National Body Language Day   By Sharon Schweitzer   Body language is a form of communication in which physical behaviors instead of words, are used to express information. This includes facial expressions, postures, gestures, eye movements, touch, and the use of space. Body language is all about nonverbal communication, which is far more effective than [...]

International Translation Day

By |2024-09-30T09:22:51-05:00September 30th, 2024|'France, Africa, Annual Monthly or Day Observance, Argentina, Asia, Asian Pacific, Austin, Australia, Author Reviews and Profiles, avoiding international blunders, book recommendations, Brazil, Bridging the Cultural Divide, Burma, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Canada, Career Tips, celebrations, Central America, Chile, China, Chinese Culture, Colombia, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cuba, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Czech Republic, Differences between Spain and Catalonia, diversity, Earth, Environment, Estonia, Europe, Family time, Finland, France, Germany, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Greece, Hong Kong, Hosting International Visitors, Houseguest Etiquette, Hungary, Hungary, Inclusion, India, Indigenous Peoples, Indonesia, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Toasts, International Travel Tips, Ireland, Italy, Japan, Korea, Language and Culture, Legends and Myths, Lifestyle, Luxembourg, Malaysia, Mexico, Middle East, Middle East Culture, Millennials, Modern Manners, Morocco, Muslim Culture and Traditions, Myanmar, Netherlands, Networking, New Zealand, Observances - Monthly & Daily, Office Culture, Philippines, Poland, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Etiquette, Social Media, South Africa, South America, South Korea, Spain, Sri Lanka, Strategic Planning, Sweden, Thailand, Translation, Travel, Travel Etiquette, Traveling Etiquette, U.S. Holidays, United States, University Students, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette, Zimbabwe|

International Translation Day   By Sharon Schweitzer   The role of a translator is indispensable in maintaining productive, positive, and clear interpersonal communication in international circles. From translating sensitive documents to the lyrics of your favorite K-Pop song, translators are the foundation of international peace deals and global media consumption. International Translation Day honors the [...]

European Day of Languages

By |2024-09-26T08:45:58-05:00September 26th, 2024|'France, Annual Monthly or Day Observance, Austin, Author Reviews and Profiles, avoiding international blunders, book recommendations, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Significance of Food, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Czech Republic, Differences between Spain and Catalonia, Dining, diversity, Earth, Email Etiquette, Estonia, Europe, Festival, Finland, France, Germany, Global, Global Celebrations, global competency, Global Etiquette, Global Tipping, Global Traditions, Goals, Gracious Living, Greece, Holiday Season, Hosting duties, Hosting International Visitors, Hungary, Hungary, Inclusion, Intercultural, intercultural competence, intercultural training case, Interfaith, International History, International Holidays, International Observances, International Protocol, International Toasts, International Travel Tips, Ireland, Italy, Language and Culture, Legends and Myths, Lifestyle, Luxembourg, Millennials, Modern Manners, Music, Netherlands, Networking, New Zealand, Observances - Monthly & Daily, Poland, Quality time, Relationship Building, Relationships, Religious Celebrations, Self-Awareness, Social Etiquette, Social Media, Spain, Strategic Planning, Sweden, Technology/Gear, Translation, Travel, Travel Book Recommendations, Travel Etiquette, Traveling Etiquette, TX Business Etiquette, U.S. Holidays, United States, University Students, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

European Day of Languages   By Sharon Schweitzer   In 1997, the idea of organizing a campaign to convince the general public of the importance of learning more languages was born. This idea arose at the conference on Language learning for a new Europe, which launched the Common European Framework of Reference for languages (C.E.F.R.) [...]

International Day of Sign Languages

By |2024-09-23T08:48:20-05:00September 23rd, 2024|'France, Annual Monthly or Day Observance, Asia, Asian Pacific, Austin, Author Reviews and Profiles, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, China, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Czech Republic, diversity, Earth, Environment, Europe, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Hong Kong, Hosting duties, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, Interfaith, International History, International Holidays, International Observances, International Protocol, Japan, Korea, Language and Culture, Legends and Myths, Lifestyle, Malaysia, Millennials, Modern Manners, Myanmar, Networking, Observances - Monthly & Daily, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Etiquette, Social Media, South Korea, Strategic Planning, Stress, Technology/Gear, Translation, TX Business Etiquette, U.S. Holidays, United States, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

International Day of Sign Languages   By Sharon Schweitzer   The International Day of Sign Languages is celebrated on September 23rd by the United Nations. It is commemorated on this day since the World Federation of the Deaf (WFD) was founded on this day in 1951, as a result of efforts by the WFD in [...]

Global Company Culture Day

By |2024-09-18T08:37:58-05:00September 18th, 2024|Annual Monthly or Day Observance, Austin, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, Concierge and Guest Services Tips, Cross-Cultural, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Graduation, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, Language and Culture, Lifestyle, Millennials, Modern Manners, Networking, Observances - Monthly & Daily, Office Culture, Quality time, Relationship Building, Relationships, Self-Awareness, Social Etiquette, Social Media, Strategic Planning, U.S. Holidays, Uncategorized, United States, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

Global Company Culture Day   By Sharon Schweitzer   The concept of corporate culture, or company culture, was developed at the beginning of the 1980s and gained popularity by the 1990s. The term was used by managers, sociologists, and other academics to describe the culture of a particular company. This culture includes beliefs, behaviors, value [...]

Libraries Remember Day

By |2024-09-11T09:56:43-05:00September 11th, 2024|Annual Monthly or Day Observance, Austin, Author Reviews and Profiles, avoiding international blunders, book recommendations, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, celebrations, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Family time, gift-giving, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Inclusion, Intercultural, intercultural competence, intercultural training case, Interfaith, International History, International Holidays, International Observances, International Protocol, Language and Culture, Legends and Myths, Lifestyle, Millennials, Modern Manners, Observances - Monthly & Daily, Office Culture, Quality time, Relationship Building, Relationships, Self-Awareness, Social Etiquette, Strategic Planning, Stress, U.S. Holidays, United States, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce, Workplace Diversity, Workplace Etiquette|

Libraries Remember Day   By Sharon Schweitzer   Libraries represent knowledge and equal access to that knowledge. They also stand for freedom of expression, a celebration of diversity, preservation of heritage, and hope for the future. A library represents everything that stands firmly against terrorism, hatred, bigotry, and fanaticism. Thus, it was decided that on [...]

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